Your one-stop L&D shop

As an L&D leader for major corporate clients, David experienced first-hand the frustrations of traditional outsourcing models. Leading e-learning solutions companies were often expensive, slow, and limited in their choice of suppliers. He envisioned a more flexible, dynamic, cost-effective approach, with access to specialist small agencies and top-tier freelancers in days, not weeks. 

That’s how Jam Pan was born.

Today, we deliver rapid, budget-friendly, bespoke e-learning solutions to happy global clients including Amazon, GSK, DHL, and Sky.

With 20 years of experience enhancing digital e-learning environments in global corporates, Tom is a highly effective, proactive, and driven consultant. Offering a blend of strategic and operational expertise, and a special interest in program management and digital learning innovation, Tom excels at driving business change.

As Finance and Operations Director at Jam Pan, Rachael brings extensive expertise in managing the full finance function and driving operational excellence. An ACCA Chartered Accountant, she is skilled in streamlining financial processes, optimising resources, and implementing strategic initiatives to support business growth. With proficiency in accounting systems like Xero, Sage, QuickBooks, and Paprika, Rachael ensures accuracy and efficiency in financial management while fostering a culture of innovation and collaboration across the business.

Over the last seven years as Jam Pan’s implementation and integrations consultant, Louise has led on large scale global implementations and business transformation projects for clients including Sky, British Red Cross, and Caia Homes. Among many other specialist skills, Louise is a pro at summarising complex technical information in direct, digestible comms

With 15+ years and over 400 L&D project under his belt, Cas is a hands-on expert and trusted business partner. Specialising in digital learning innovation, including eLearning design, machine learning solutions and virtual classrooms Cas has delivered impactful learning solutions for a broad range of clients including Amazon, BBC, Currys, GSK and Manchester City FC.

John joined us from Degreed, a key Jam Pan partner, where he played a pivotal role in delivering talent solutions and integrating technology to drive award-winning performance. His deep experience in the L&D/technology space and consulting expertise have enabled organisations to transform how they leverage learning and skills to achieve tangible business outcomes. At Jam Pan, he leads commercial strategy, focusing on revenue growth, client development, and strengthening partnerships.

The driving force behind Jam Pan’s service desk, Hazel Tetchner helps deliver best-in-class tech solutions for Jam Pan clients through our partners, Cornerstone on Demand.

Sally began her career as a technical operator for BBC News and joined Jam Pan to complete her Level 4 Application Support Lead apprenticeship. She now supports clients like HSBC and CRH, assisting with content curation and platform maintenance.

Nicola is a learning and development expert with 15 years of experience in designing and delivering classroom, digital, and blended training programs. She specializes in consultancy, creating tailored solutions to address business needs and employee challenges. Passionate about human-centered design, Nicola advocates for diversity and inclusion in all learning initiatives.

Andrea’s role is to research, filter, and frame digital content for learning plans in order to enhance our clients’ learning experience. Before joining Jam Pan, she curated in English and Spanish for an ESL publishing house in Mexico City, and for the encyclopaedic project Taste Mexico with Google Arts & Culture.

Philippa specialises in building and maintaining strong client and supplier relationships, ensuring high-quality service delivery. Philippa manages projects end-to-end, working closely with both clients and suppliers to implement seamless processes. She develops new partnerships, handles proposals, and oversees the contractual aspects of projects, including budgets and statements of work (SOWs). Philippa’s goal is to ensure smooth collaboration and successful outcomes for every project.

We’re proud to nurture the L&D superstars of the future. With a combination of on-the-job learning and certification training, Ruby is on track to be a tech wizard, and is already offering client consultancy that finds the right solution fast.

Diogo looks after our clients and freelancers to make their Jam Pan experience as seamless and successful as possible.

Beth Cooper is a results-driven C-level Marketing Executive with over 25 years of global experience in strategic development, digital transformation, and integrated marketing across industries including Technology, SaaS, Financial Services, Travel, Telco, FMCG, Retail, and Health Insurance. Holding an MSc in Marketing, DipCIM, and Google certifications, Beth has also founded successful consultancies, launched her own tech start-up, and guided numerous tech start-ups to VC funding. Passionate, innovative, and performance-focused, she specialises in brand strategy, digital performance, and customer experience.

Tim Hill is a UX & Tech Consultant with over 10 years of experience in HR systems, specialising in Learning and Talent Management platforms. Certified in all Cornerstone OnDemand modules, Tim has a strong background in end-to-end implementations, project management and integration through to training end users. With additional experience in Salesforce, Workday, and Sum Total, Tim combines technical expertise with a hands-on approach to support clients through every phase of their project.

Hama is a diligent Junior Finance Manager who keeps the numbers in check and the finances running smoothly. With experience in budgeting, reporting, and keeping everything compliant, he helps the team make smart financial decisions.

Known for being detail-focused and proactive, Hamza loves turning data into clear insights that support the company’s growth. Always eager to learn and contribute, he plays a key role in keeping things on track financially.